Why a new panel?
The panel you use every day has grown with Ectaroship for years. Every new carrier, marketplace and feature was added on top of the old foundation, which made pages slower and harder to keep consistent. We rebuilt the panel from the ground up on modern technology. Everything you can do today is still there, but pages load faster, lists respond instantly and the layout works on every screen size.
What changes?
- A cleaner, faster interface. Same menus, same workflows, but a more responsive look. Do you prefer the familiar look? Switch between the classic and the new look from the menu at the top right.
- Orders and Shipments are now two separate pages. See below.
- You can install the panel as an app on your phone, tablet or computer. See below.
Why are Orders and Shipments separate now?
Until now, orders and labels shared one page. The Fulfilled tab used a switch to move between orders, labels and the last 24 hours. It was easy to lose track of which view you were in. Now each one has its own place:
- Orders: your orders from start to finish. Pending, Picked and Error hold the orders that still need work. Fulfilled and Canceled show the orders that are done.
- Shipments: everything that already has a label, under Ready to ship, Delayed, Shipped and Label files.
- Ready to ship is the former Printed tab. It holds the same labels, under a name that says what they are waiting for: labels you have printed that the carrier has not scanned yet.
Your old bookmarks still work and take you to the right tab.
How do I install the panel as an app?
No app store needed. The panel installs straight from your browser:
- iPhone / iPad (Safari): open the panel, tap the Share button, then Add to Home Screen.
- Android (Chrome): open the panel, tap the ⋮ menu, then Install app (or Add to Home screen).
- Computer (Chrome / Edge): click the install icon at the right of the address bar, or use Install app in the panel header.
The app opens full screen, always shows the latest version and keeps you logged in like the browser does.
Who gets it, and when?
We are switching accounts over in steps. If you are reading this, your account is in the first group or will be soon. You don’t need to do anything. The next time you log in, you will see the new panel.
Something not working? Tell us right away
The new panel is fresh, and your feedback shapes it. If something doesn’t work, looks wrong or takes longer than before, please tell us immediately. Don’t wait until it blocks your shipping. Open a ticket via Support → Create Ticket. A short description and a screenshot help us fix it fastest.
- Is anything changing in my prices, carriers or integrations? No. Only the panel changes. Your shipping methods, prices, integrations and invoices stay exactly the same.
- Do I need a new password? No, log in as usual.
- Where did my labels go? Under Shipments in the menu.