Yes. EctaroShip is completely free to use without time, order, shipping label limit if you send with labels provided by EctaroShip. When you send parcels with your own shipping contracts, Depending on your monthly shipment quantity, you will be charged between 0.09 € and 0.19 € per package.

At EctaroShip, we believe in providing maximum value to our users, and that's why we offer our platform for free. One of the key factors that enable us to provide this service at no cost to our sellers is our unique business model. EctaroShip benefits from referring sellers to shipping partners, and in return, we pass this benefit back to our users.

No, EctaroShip operates on a transparent pricing model, and there are no hidden fees or unexpected costs. It's important to note that while EctaroShip itself does not impose additional fees or any kind of hidden fees, there might be occasional circumstances where you may face charges from shipping carriers. These fees could arise if you send a package outside of the carrier's specified rules or if any special services are required, such as expedited shipping or additional insurance.

EctaroShip is integrated directly with a variety and most used of ecommerce platforms and marketplaces in the Netherlands such as bol.com, Amazon, Shopify, Woocommerce.

No. It is really easy to set up EctaroShip for your business. You may set it up on your own easily. f you need some extra help, our customer success team are standing by ready to help by email, chat, or support ticket.

Yes, EctaroShip caters to businesses of all sizes, from small startups to large enterprises. Whether you're just starting or experiencing significant growth, EctaroShip offers a robust and feature-rich solution to optimize your shipping operations. Our user-friendly interface and intuitive tools make it easy for businesses of any size to manage their orders efficiently and save time and resources on shipping. No matter the scale of your operations, EctaroShip is here to help you ship smarter and stay ahead of the competition.

At EctaroShip, we take pride in our exceptional customer support. Our dedicated support team is readily available to assist you with any inquiries, technical issues, or questions you may have. Whether you need help setting up your account, integrating your e-commerce platforms, or understanding specific features, our team is here to guide you every step of the way. We offer multiple channels of support, including email, chat, and phone support, to ensure you can reach us conveniently.

Shipping labels fees are automatically processed on a weekly basis. At the end of each week, users will receive a detailed invoice, providing a comprehensive breakdown of the shipping costs incurred during that specific period. The invoicing system ensures clarity and transparency, allowing users to monitor and track their shipping expenses accurately. Our automated payment process simplifies the billing procedure, providing a seamless experience for users to manage their shipping expenses efficiently. Rest assured, EctaroShip is committed to facilitating a smooth and convenient payment process to support your shipping needs effectively.

EctaroShip prioritizes the security of your shipping data through strong encryption of identifiable information, secure data transfer protocols, and regular data backups. Our platform undergoes periodic security audits conducted by external professionals, ensuring compliance with data protection regulations. Additionally, our employees receive rigorous security training, and access to sensitive data is limited to authorized personnel. Rest assured, your data is kept safe and secure with EctaroShip.